FAQs

What is the Hamlin Shop?

The Hamlin Shop was founded in 2013 and is an ethical charity gift shop created by Catherine Hamlin Fistula Foundation. Catherine Hamlin Fistula Foundation is an Australian charity that raises funds for Hamlin Fistula Ethiopia, in Ethiopia - an organisation preventing and treating horrific childbirth injuries. Dr Catherine Hamlin was our Founder and Patron. You can find out more here.

Where are your products from?

At the Hamlin Shop, we connect with communities of fairtrade artisans from across Africa. We have been working with most of our artisans since the beginning. Every product you purchase at the Hamlin Shop is ethically-sourced and handmade with a lot of love. Learn more about our Artisans here.

Who benefits from my purchase?

Every time you buy something from the Hamlin Shop you are supporting both local artisans and Ethiopian women recovering from preventable childbirth injuries. This is shopping with an impact. Thank you.

Can I send my purchase as a gift?

Absolutely. Simply include your message and the recipient's address at the checkout and we will hand write a Hamlin gift card. You will also need to enter your own details as the biller, so that we can keep you informed about the delivery. We will be careful not to include any pricing information to the gift recipient.

Can I contact the Hamlin Shop?

Of course. We are here to help, Monday to Friday, 9:30am to 4:30pm Sydney time. You can call us on 02 9440 7001 or send us an email at any time at hq@hamlin.org.au

What if I can’t find what I was looking for at the Hamlin Shop?

We are constantly updating our inventory to showcase a range of items but occasionally things go out of stock so if you cannot see them, it means they are not available. Please get in touch if you have a specific enquiry as we may be able to help you with expected delivery times.

Where does the Hamlin Shop ship to?

At the Hamlin Shop we ship worldwide using Australia Post. Learn more on our Shipping & Returns page here.

Can I return or exchange my product?

Learn about our returns and exchange policy on our Shipping & Returns page here.

How do I make a donation to Catherine Hamlin Fistula Foundation?

Your tax-deductible donation will make a huge difference to the lives of Ethiopian women with preventable childbirth injuries, thank you. You can make a donation here. Or check out our Gifts from the Heart donation cards here.